Shipping Policy

At Blue Barrier, we use a trusted network of professional couriers to ensure fast, reliable, and traceable delivery for all our orders.

Domestic Shipping (Australia)
For orders dispatched within Australia, we primarily use Interparcel’s network, including Australia Post, StarTrack, Couriers Please, TNT, Hunter Express, and others. Each parcel is assigned a unique tracking ID so you can monitor your delivery in real time.

International Shipping
For international orders, we rely on premium carriers such as FedEx and UPS. Please note: international orders may require additional processing time and may take 2–3 business days to ship if the item is in stock.

Why We Use Professional Couriers
We choose professional couriers to ensure:
* Prompt and reliable delivery.
* Real-time tracking capabilities.
* Added security and peace of mind.
Orders shipped via regular post (e.g., Australia Post) may take longer and typically require registration, including ID sighting and signature upon delivery, for increased security.

Shipping Costs
Shipping costs vary depending on:
* Weight and dimensions of your order.
* Destination.
* Chosen delivery method.
Shipping is calculated at checkout. Local pickup from our store is also available.

Insurance
Generally, deliveries are not insured. However, all shipments are traceable via the courier’s tracking systems.

Delays
We will notify you of any known delays due to unforeseen circumstances on our end. Please be aware that delays may occur during peak periods such as public holidays, Christmas, and New Year.

Special Orders
Certain products are made to order and will indicate an estimated dispatch timeframe in the product description.

Delivery Disruptions
Occasionally, deliveries may be delayed due to events beyond our control, such as:
* Natural disasters (e.g., cyclones, earthquakes).
* Industrial action within the logistics industry.
* Customs delays or border restrictions.
While Blue Barrier cannot control such disruptions, we always strive to select the most efficient delivery method and will contact you promptly if we become aware of any issues affecting your order.